At ²ÝÝ®ÉçÇø, our mission is to create spaces for people to thrive, both for your valued team members and internally for our team. The health and well-being of you, our partner, and our internal team members are always our priority. As we navigate the rapidly evolving coronavirus (COVID-19) situation together, I want to share with you the extra precautions we’re taking at ²ÝÝ®ÉçÇø to serve you.
At this time, we are fully operational and will be on task to complete your projects. We are encouraging our team members with underlying health issues, family members at risk, impacted by school closures, or that simply have the ability to productively work virtually to work from home. Because we have the largest commercial furniture dealership footprint on the West Coast, our teams are very accustomed to working virtually. We will continue to monitor announcements and reports from the WHO and CDC. If federal, state, or local authorities give any additional directives, we will follow those directives and communicate quickly to you regarding any impact to your projects or scheduled service with our team.
If you choose to visit us at one of our five Customer Experience Centers, please know that we are going above and beyond to keep our spaces and people healthy. Our Customer Experience Centers, because they are showrooms, are sparsely occupied open spaces and provide a much lower risk versus a densely occupied working environment. In addition to our daily and nightly cleaning efforts, we’ve implemented biweekly disinfecting deep cleanings of our Customer Experience Centers and disinfecting our service vehicles, tools, and equipment throughout the day and after each use. Bottom line: we want you to feel comfortable visiting our place of business and you trusting us in visiting yours.
Please remember that many of the services you receive in our Customer Experience Centers can also be accomplished by phone, online via Bluescape, or via GoToMeeting. With our real-time technology, we can provide answers to your questions right away.
We are communicating with our suppliers on a daily basis to ensure the stability of the supply chain and ensure that your product shipments are not delayed. Any lead-time changes or supply chain issues will be communicated to you immediately by your ²ÝÝ®ÉçÇø representative.
Should you have concerns about installations or deliveries, we’re here to support you and offer flexibility to reschedule at your convenience. Please click on the link to see the directions we are providing to both our in-house installation crews and our subcontracted installation partners.
We encourage you to contact us if you have questions or want to reschedule any services.
If you need assistance from our services crew to relocate height adjustable tables (HAT) and task chairs from your offices to employees’ homes, or if you would like to rent a HAT / task chair / monitor arm set-up for your employee’s homes, please email us at covid19support@peoplespace.com
Our team is here to help your firm stay productive in the midst of this pandemic.
I want to thank you for your support and understanding during a rapidly evolving situation as we make every effort to support you, our valued partner, our internal teams, and the communities we serve.
If you have any questions regarding our operations or your projects during this challenging time, please contact me directly. Let us all continue to take care of each other as we face this challenge as one community.
Thank you,
Jesse D. Bagley
Founder | Chief Executive Officer
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